Limited In-Person Interaction
Some users may prefer traditional orthodontic care involving face-to-face interaction, which is minimized in a virtual model.
Comprehensive Assessments Required
Initial assessments may need to be augmented with occasional in-person visits to ensure accuracy and effectiveness of treatment.
Not Suitable for All Cases
Users with severe orthodontic issues may find that SmileDirectClub's aligners aren’t applicable, as they may require more intensive treatment by an orthodontist.
Potential Delays in Response Times
While support is 24/7, response times may vary depending on the volume of inquiries, leading to some waiting periods for assistance.
Initial Setup May Require Effort
The initial setup for the app and inputting impressions can be less straightforward for less tech-savvy users, requiring a learning curve.