Limited Offline Functionality
Some features, such as ticket booking and real-time updates, require an internet connection, which could be a drawback in areas with poor service.
Device Compatibility Issues
The app may have compatibility issues with older smartphone models, limiting access for some users.
User Verification Required
New users may need to undergo a verification process to link their railcards, which can take some time and might frustrate users eager to start booking.
Potential Technical Glitches
Users occasionally report bugs or crashes that can hinder the booking process, especially during peak travel times.