Limited International Shipping
Currently, Mercari predominantly caters to users within the United States, which may limit international sellers or buyers looking for unique finds from abroad.
Customer Support Response Time
Some users have reported slower response times from customer support, which can be frustrating for those seeking immediate assistance with issues.
Quality Variability of Items
As a marketplace with user-generated listings, the quality of items can vary significantly, which may lead to inconsistencies in buyer satisfaction.
Fee Structure Transparency
While fees are competitive, some users feel the fee structure isn't fully transparent, as unforeseen charges can arise during transactions.
Potential for Scams
As with many peer-to-peer selling platforms, there is a potential risk of scams, necessitating caution and due diligence from buyers.