Easily manage your Duke Energy account, including viewing your billing history, making payments, and updating your personal information directly from your smartphone.

Monitor your energy consumption in real-time to understand usage patterns and identify savings opportunities with insightful analytics and usage comparisons.

Report outages directly through the app and receive timely updates on restoration efforts, ensuring you stay informed during service interruptions.

Get important alerts regarding your account, payment reminders, and outage notifications via push notifications, ensuring you never miss critical updates.

Seamlessly integrate with smart home devices to optimize energy consumption and improve your home's efficiency with just a few taps.

The app features an intuitive design that allows even the least tech-savvy users to navigate easily and access important functions without hassle.

Receive instant notifications about your energy usage and outages, which helps users address issues quickly and stay on top of their energy management.

Offers various payment methods, including credit cards and bank transfers, making it convenient for users to settle their bills at their convenience.

Provides personalized tips on reducing energy consumption and costs, empowering users to make informed decisions about their energy use.

Ensures all user data and transactions are protected with advanced security features, providing peace of mind while using the app.

Some users report occasional bugs and glitches that can disrupt the user experience, particularly during peak times.

Certain functionalities may be restricted or limited in the free version, which could deter users looking for a comprehensive app experience without a subscription.

The app may consume a significant amount of data, posing an inconvenience for users with limited mobile data plans when accessing real-time features.

Some users have faced delays in customer support responses via the app, which can be frustrating during urgent issues.

There are occasional compatibility issues with certain older devices, which may lead to functionality limitations for some users.

The app is available for free and provides essential features such as account management and outage reporting at no cost to users.

Certain advanced features may require a subscription, providing enhanced insights and functionalities like detailed energy forecasts and custom alerts.

Users can maximize their savings by using the app effectively, making it a cost-efficient tool for managing energy expenses and efficiency.

Options for in-app purchases may be available for users looking to unlock additional features tailored to their energy management needs.

New users may access a trial period for premium features, allowing them to evaluate the benefits of the paid subscription before committing.