Cold Stone® app allows users to create their own ice cream combinations by choosing from a wide selection of flavors, mix-ins, and toppings. This feature is perfect for ice cream lovers who want personalized treats catered to their unique tastes, ensuring a delightful experience with each order.

Convenience is a priority with the Cold Stone® app. Users can quickly place and pay for their orders directly through the app, bypassing long lines and saving precious time. This is especially beneficial during peak hours or hot summer days when crowds are common.

The app offers a loyalty program where repeated purchases earn points redeemable for free treats. This encourages customer retention and enhances customer satisfaction by rewarding loyal users for their frequent visits.

The app includes a built-in store locator feature, allowing users to easily find the nearest Cold Stone® location. This is particularly useful for those who want to enjoy their favorite treats on-the-go or discover new store locations while traveling.

Cold Stone® frequently offers exclusive promotions and special offers through the app, such as discounts on certain menu items. Users can stay informed about these deals, making it an economical choice for ice cream enthusiasts.

The Cold Stone® app is designed with a simple and intuitive interface, making it easy for users of all ages to navigate and place orders without any hassle.

With mobile ordering, users can place orders ahead of time, minimizing wait times and allowing them to enjoy their ice cream quicker than ever before.

The loyalty rewards program is compelling and well-structured, ensuring users feel valued and motivated to return to enjoy more treats.

The extensive range of flavors and mix-ins available for customizing orders is impressive, catering to diverse preferences.

The app provides users access to regular promotions and limited-time offers, enhancing the overall value of purchases.

Certain exclusive menu items or special promotions may only be available through the app, which can lead to confusion for users who prefer ordering in-store.

Some users have reported occasional lag or crashes during peak hours, which can be frustrating when trying to place an order quickly.

Not all features or promotions may be available in every location, potentially limiting user experience based on store availability.

The app requires consistent internet access for optimal use, which might be an issue for users in areas with poor connectivity.

Some promotions may require subscriptions which may not appeal to all users, particularly those looking for one-time deals.

The Cold Stone® app is free to download and use. Users can enjoy basic features like browsing the menu and customizing orders without any cost.

While the app itself is free, users may encounter in-app purchases or premium subscription options for additional discounts and promotions.

Joining the loyalty program is free, making it easy for users to start earning rewards with their purchases without any upfront payment.