Limited Availability of Certain Products
Some niche or seasonal products may not always be available via the app, leading to potential disappointment for users looking for specific items.
In-App Promotions Can Be Confusing
Promotions or discounts may not always be clearly communicated, leaving some users unsure of how to redeem certain offers.
Loyalty Points Expiration
Users must keep track of their points' expiration dates, as failing to use them within specified time frames may result in lost rewards.
Occasional App Crashes
Some users report occasional app crashes or slow load times, particularly during high-demand periods like sales events, which could hinder the shopping experience.
Requires Account Creation for Full Features
To access many features, users must create an account, which may deter some potential users from downloading the app.